Our policies

The same rules apply on this site, at checkout, in our emails and in the documents you sign. Updated November 8, 2026.

Payments, cancellations and credit

•Athletes of Life does not refund money after payment.
•Cancel or change up to 48 hours before a session or the first day of a program: the amount becomes credit for your next program, valid for 3 months.
•Less than 48 hours before, or a no-show: the session or day is lost, with no credit.
•Credit is used automatically at your next checkout and appears in your family portal.
•The card processing fee is never refunded and is not part of the credit.
•If we cancel (weather, lightning, closed field), we reschedule or give you credit.

•Book as late as the same day. Reschedule or cancel in your family portal up to 48 hours before.
•A single session can be rescheduled once. A package (3 or 4 sessions) includes one reschedule in total.
•Packages are one session a week. Sessions missed without notice, or not booked within the package period, are lost.
•Sisters can train together in one session at the group price shown at checkout.
•Online mentoring follows the same rules. The meeting link is in your confirmation email and your calendar invite.

•Packages: you choose your dates at registration and can move one date to a later date of the same group, at least 48 hours before.
•Camps and clinics: cancel 48 hours or more before the first day for credit. After that, missed days are lost.
•Groups are by age. Drop-off is no earlier than 10 minutes before the start; pickup is on time at the end.

•Apparel is delivered at her next training, or shipped when you choose shipping (7–10 days).
•Unused apparel with tags can be exchanged for another size or color within 14 days. No money back.
•Personalized, custom-made and 3D-printed products are made for you and are final.
•If an item arrives damaged, write to us within 7 days and we replace it.

•Downloads (e-books, plans, videos) are delivered in your family portal and are final once available.
•Online memberships renew monthly until you cancel; cancelling stops the next charge and access continues until the end of the paid month.
•Live online sessions follow the 48-hour rule above.

•Every athlete must have her own health insurance. Parents confirm it when they sign the General Release; Athletes of Life does not provide medical insurance.
•Parents sign the General Release once a year. It covers every program and product.
•Tell us about allergies, medication or injuries before training. A suspected head injury stops play for the day; she returns with written medical clearance.
•Sessions stop for lightning and resume only when it is safe.

•Athletes listen to coaches and respect teammates, parents, referees and facilities.
•Parents cheer, never coach from the sideline, and speak to staff privately about concerns.
•Bullying, discrimination or unsafe behavior may end participation, with no credit.
•Only the parent or an adult listed at registration may pick up an athlete.

•Parents answer Yes or No in the Media Release once a year.
•We never publish an athlete's full name, school or contact details with an image.
•You can change your answer at any time by writing to info@athletesoflife.app.

Questions? info@athletesoflife.app · (308) 641-5114